Due to multilingual support in Microsoft CRM, there is a localized label table used to store the entity description value (and entity label) that you must query. The sql statement to access the description of an entity is below. 1033…
This article explains how to troubleshoot the below error message received when testing Incoming access in CRM’s Email Router Configuration Manager: Incoming Status: Failure – The remote Microsoft Exchange e-mail server returned the error “(404) Not Found”. This user or…
Last month, Pearson(Sams Publishing) sent me a book to review. It’s the 《Microsoft Dynamics CRM 4 Integration Unleashed》written by Marc and Rajya.The book covers many areas that you can think of about the CRM 4 integration: Infrastructure Design; …
The Customer Effective 2010 CRM / xRM Education Day schedule has been posted. The first two cities – Charlotte, NC and Washington, DC. This allows us to continue the success we had in 2009 with our Education Days in various…
Some users have experienced problems with Outlook synchronization after installing update rollup 7. This is a side-effect of the new functionality in rollup 7 that allows users to track items on shared Outlook calendars. This delegate functionality works great if…
One of the Workflow step options available to users in Microsoft Dynamics CRM 4.0 is the wait condition. This step basically puts a workflow operation on hold until a condition is met—for example, wait until five days after account was…